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Live Status\Incident History

March 24, 2025

Job Not Completed

Outage

Opened: Mar 24, 2025, 12:11 PM UTC

Duration: 50m 1s

Affected services:GoTab Auto-Sync

  • Opened
    Mar 24, 2025, 12:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 24, 2025, 1:01 PM UTC

    Issue resolved on monitor recovery.

March 15, 2025

GoTab auto-sync interrupted

Degraded Performance

Opened: Mar 15, 2025, 6:01 PM UTC

Duration: 22h 33m 59s

Affected services:GoTab Auto-Sync

  • Identified
    Mar 15, 2025, 6:01 PM UTC

    GoTab-linked menus are not auto-updating due to a technical issue at GoTab. We are working with their team and monitoring for a resolution. To work around this issue, visit "Account" then "Integrations" then "GoTab", and press **Sync manually now**.

  • Monitoring
    Mar 16, 2025, 3:30 AM UTC

    Webhooks have resumed. We are awaiting confirmation from GoTab engineers and continue to monitor the issue.

  • Resolved
    Mar 16, 2025, 4:35 PM UTC

    GoTab has confirmed the issue and the auto-sync feature is operational again.

February 6, 2025

Site Unreachable

Outage

Opened: Feb 6, 2025, 8:14 AM UTC

Duration: 1h 4m 15s

Affected services:Web Menus

  • Opened
    Feb 6, 2025, 8:14 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 6, 2025, 9:18 AM UTC

    Issue resolved on monitor recovery.

December 12, 2024

Site Unreachable

Outage

Opened: Dec 12, 2024, 4:38 PM UTC

Duration: 4m 6s

Affected services:TV Menus

  • Opened
    Dec 12, 2024, 4:38 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 12, 2024, 4:42 PM UTC

    Issue resolved on monitor recovery.

November 12, 2024

Site Unreachable

Outage

Opened: Nov 12, 2024, 8:39 AM UTC

Duration: 9m 21s

Affected services:Web Menus

  • Opened
    Nov 12, 2024, 8:39 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Nov 12, 2024, 8:49 AM UTC

    Issue resolved on monitor recovery.

October 22, 2024

Dashboard failing to load

Outage

Opened: Oct 22, 2024, 1:27 PM UTC

Duration: 1h 50m 22s

Affected services:DashboardTV Menus

  • Opened
    Oct 22, 2024, 1:27 PM UTC

    We are investigating an issue where the dashboard and/or TV menus are failing to load for some customers.

  • Monitoring
    Oct 22, 2024, 2:49 PM UTC

    Our engineers have identified the issue and have deployed a fix. We are monitoring for any additional errors.

  • Monitoring
    Oct 22, 2024, 3:15 PM UTC

    This issue is now resolved. We will be conducting a comprehensive internal analysis to improve system reliability in response to this issue.

  • Resolved
    Oct 22, 2024, 3:17 PM UTC

September 1, 2024

Connection Issues to TV Menus

Outage

Opened: Sep 1, 2024, 7:20 PM UTC

Duration: 49m 2s

Affected services:TV Menus

  • Opened
    Sep 1, 2024, 7:20 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 1, 2024, 8:09 PM UTC

    Issue resolved on monitor recovery.

August 13, 2024

Site Unreachable

Outage

Opened: Aug 13, 2024, 9:05 PM UTC

Duration: 45s

Affected services:TV Menus

  • Opened
    Aug 13, 2024, 9:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 13, 2024, 9:06 PM UTC

    Issue resolved on monitor recovery.

June 4, 2024

Site Unreachable

Outage

Opened: Jun 4, 2024, 11:10 PM UTC

Duration: 2m 31s

Affected services:TV Menus

  • Opened
    Jun 4, 2024, 11:10 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 4, 2024, 11:12 PM UTC

    Issue resolved on monitor recovery.

May 26, 2024

Site Unreachable

Minor Outage

Opened: May 26, 2024, 6:08 PM UTC

Duration: 36s

Affected services:Web Menus

  • Opened
    May 26, 2024, 6:08 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 26, 2024, 6:09 PM UTC

April 16, 2024

System maintenance

Maintenance

Posted: Apr 16, 2024, 4:36 AM UTC

Affected services:Dashboard

  • Identified
    Apr 16, 2024, 4:36 AM UTC

    We're performing a site update. During this time the dashboard may be inaccessible; TV and Web menus are not affected. We expect this maintenance to be complete within 30 minutes and will post updates here.

  • Identified
    Apr 16, 2024, 4:49 AM UTC

    Maintenance is progressing and should be complete soon.

  • Resolved
    Apr 16, 2024, 4:55 AM UTC

    Maintenance is complete. Cheers!

  • Resolved
    Apr 16, 2024, 4:55 AM UTC

February 27, 2024

Site Unreachable

Degraded Performance

Opened: Feb 27, 2024, 10:57 PM UTC

Duration: 3m 16s

Affected services:Web Menus

  • Opened
    Feb 27, 2024, 10:57 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Feb 27, 2024, 11:00 PM UTC

    The issue is resolved.

January 19, 2024

Site Unreachable

Outage

Opened: Jan 19, 2024, 10:50 AM UTC

Duration: 2m 15s

Affected services:Web Menus

  • Opened
    Jan 19, 2024, 10:50 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 19, 2024, 10:52 AM UTC

    Issue resolved on monitor recovery.

October 30, 2023

Some web menus unreachable

Minor Outage

Opened: Oct 30, 2023, 7:55 PM UTC

Duration: 28m 7s

Affected services:Web Menus

  • Opened
    Oct 30, 2023, 7:55 PM UTC

    Our automated systems have detected some taplist.io web menus are unreachable. Our engineers are investigating now.

  • Identified
    Oct 30, 2023, 8:03 PM UTC

    We have identified an issue affecting reachability of web menus. We are working on a fix.

  • Monitoring
    Oct 30, 2023, 8:22 PM UTC

    Our systems have recovered from this outage. We will continue monitoring for any further issues.

  • Resolved
    Oct 30, 2023, 8:23 PM UTC